TERMS OF SERVICE
Welcome to One Good Thing. By purchasing from our store, you are supporting our mission to create powerful acts of generosity by blessing individuals and families with surprise financial gifts and sharing their stories through video. These Terms & Conditions outline the guidelines for shopping with us and help ensure a transparent experience for all customers.
1. About One Good Thing
One Good Thing is a nonprofit organization dedicated to inspiring radical generosity through unforgettable, story-driven acts of giving. Every purchase from our shop helps fund surprise blessings for underdogs, families, and everyday heroes.
2. Merchandise
Our products, including hoodies, tote bags, mugs/tumblers, caps, and t-shirts, are designed to spread our mission and allow supporters to be part of the giving movement. Please note that product availability may vary, and we reserve the right to update or discontinue items at any time.
3. Orders and Payments
By placing an order, you agree that:
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You provide accurate and complete information.
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You are authorized to use the payment method provided.
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Orders are confirmed once payment is received.
4. Shipping
We aim to process and ship all orders promptly. Delivery times may vary depending on location and shipping carriers. Customers are responsible for providing correct shipping information. One Good Thing is not liable for delays or issues caused by carriers or incorrect details provided by customers.
5. Returns and Exchanges
Please note that all sales are final. We do not accept returns, exchanges, or issue refunds. Each purchase directly supports our mission, and your understanding is greatly appreciated.
If your order arrives damaged or incorrect, please contact us at hello@onegoodthingproject.org within 7 days of delivery, and we will work with you to make it right.
6. Intellectual Property
All content on this site, including logos, text, graphics, and videos, is the property of One Good Thing and may not be used without permission.
7. Limitation of Liability
One Good Thing is not responsible for any indirect, incidental, or consequential damages related to the use of our store or products.
8. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: hello@onegoodthingproject.org