PRIVACY POLICY

Last Updated: September 17, 2025

At One Good Thing, your privacy is very important to us. We are committed to protecting your personal information and being transparent about how it is used. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or support our mission.

1. Information We Collect

When you interact with One Good Thing, we may collect:

  • Personal Information such as your name, email address, billing/shipping address, and payment details when you purchase merchandise or make a contribution.
  • Non-Personal Information such as your IP address, browser type, and browsing behavior on our site to help us improve user experience.
  • Communications you send to us through email or contact forms.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling your merchandise orders.
  • Communicating with you regarding your order, delivery, or customer service needs.
  • Sending updates about our mission, acts of generosity, giving movement, and opportunities to get involved (if you opt-in to our mailing list).
  • Maintaining the security and functionality of our website.
  • Complying with legal and financial regulations.

3. Sharing of Information

We respect your privacy and will never sell, trade, or rent your personal information. We may share limited information only in the following cases:

  • With trusted third-party service providers who assist us in operating our store, processing payments, or shipping products.
  • When required by law or legal process.
  • To protect the safety, rights, or property of One Good Thing, our supporters, or others.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no online transaction or storage system can be guaranteed to be 100% secure. By using our site, you acknowledge and accept this risk.

5. Cookies and Tracking Technologies

Our website may use cookies or similar tools to improve your browsing experience, analyze site traffic, and understand user behavior. You can disable cookies through your browser settings, though some features of the site may not function properly without them.

6. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your information where legally permissible.
  • Opt out of receiving marketing or mission-related communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Children’s Privacy

Our website and merchandise are not directed toward children under 13. We do not knowingly collect information from children. If you believe we may have collected information from a child, please contact us so we can delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:

One Good Thing
📧 hello@onegoodthingproject.org